# Contact Us

## We’re Here to Help

Questions about a TAOVIA piece, sizing, materials, an existing order, shipping, or returns? Please get in touch. We’ll be glad to assist you.

### Email

[Taoviashop2026@outlook.com](mailto:Taoviashop2026@outlook.com)

### Phone

[+86 13242057526]

### Business Address

18th Floor, Heye Plaza,
No. 486 Kangwang Middle Road,
Liwan District, Guangzhou City, Guangdong Province

Operating Entity: 广州市缘起时文化有限公司

Please note: This address is used for business correspondence only and is not open for retail visits. Please contact us before returning any item. Unauthorized returns might not be accepted or processed.

## Order Support

When contacting us about an existing order, please include:

* Your full name
* Order number
* Email address used for the order
* A brief description of your question
* Clear photographs if you are reporting a product issue

## Send Us a Message

You can also use the contact form below. Please provide as much relevant information as possible so we can assist you efficiently.

Name
Email
Phone number (optional)
Order number (optional)
Message